Network Engineer — Epicle Solutions Pvt. Ltd.
Chennai · May 2025 – Present
- Manage enterprise network infrastructure: SonicWall firewalls, VPNs, proxies, file servers, and internal network services — administering firewall rules, content filtering, VPN access, and proxy configuration.
- Diagnose and resolve production issues — VPN failures, DNS and path-access problems, ISP outages, firewall misconfigurations, and slow network performance.
- Installed and configured Linux systems for logging and monitoring, including syslog and a Graylog (SIEM) pipeline with log rotation.
- Handle user lifecycle management in Active Directory — account creation, access changes, password resets, deactivation — and provide on-site and remote support for 100+ users across multiple departments and regional teams.
- Support security and compliance activities: access reviews, endpoint tracking, activity monitoring, and audit support.
- Perform OS installation, imaging, and recovery; hardware diagnostics (BSODs, power faults); and basic CCTV operations (HikVision). Coordinate with ISPs and vendors to restore service during outages.